"Brownstone Hospitality Interiors, Inc. was hired in 2009 to install carpet at the Crowne Plaza Universal. The job consisted of 400 guestrooms, 14 floors of guest corridors, our restaurant, lounge, executive lounge and a few other areas. BHI did a flawless job with this installation. They were easy to work with and made sure they always kept our guests in mind. As a matter of fact, we did not have one guest complaint during the entire carpet installation. Both P.J. and Brian worked in and around our schedule to ensure minimal guest impact, and they attended our daily stand-up meetings to ensure all bases were covered. I consider this installation one of the smoothest I have ever encountered in my 18 year career. Almost two years later, our carpet still looks brand new and there are no issues from installation. I would highly recommend Brownstone Hospitality Interiors, Inc. for any carpet installation needs."
"Brownstone Hospitality Interiors, Inc. was the flooring contractor working on the renovation project of the guestrooms and public spaces at the Ritz Carlton in Key Biscayne, Florida. During the duration of the project, they demonstrated qualities of a model flooring subcontractor. They completed all work in a timely manner and in compliance with our rigorous schedule. They were professional in all aspects of their installation, and focus on providing a quality product. Their experience installing Brinton Axminster carpet as well as other specialty carpets is reflected in the success of our own project.
If Brownstone Hospitality Interiors, Inc. is being considered as the flooring installer for your hotel, you will be very pleased with the final product of their work."
"I would like to take an opportunity to write a formal recommendation for Brownstone Hospitality Interiors, Inc. I worked with BHI on a large refurbishment at The Ritz Carlton, Sarasota. They provided broadloam carpet installation services for the typical guestrooms and executive suites, as well as Axminster for the corridors. I feel they are an excellent choice for carpet installation contractor for your project.
BHI's care to detail, job site management and schedule adherence has proven to be consistent and a company core value. BHI completed their work ahead of the anticipated schedule on my Ritz Carlton project, allowing the hotel to turn the rooms back over to operations early without jeopardizing quality of work.
BHI’s project managers are consummate professionals that are dedicated to the job. BHI employs the most professional and competent installers in which they hold accountable to the highest level of workmanship. I found that BHI and its employees strictly obeyed all rules and regulations set forth by The Ritz Carlton for contractors.
BHI’s professionalism along with strong core values are qualities that are hard to come by in the construction industry."
"Thank you for such good flooring installation by your company. Everyone at Brownstone Hospitality Interiors is a professional, and they are all very good people!"
"I have worked in the hospitality industry for the past 25 years; I have had dealings with Brian for the last 12 years. In that time, Brian has shown great customer service and impeccable sense of urgency. Brian has great knowledge of his trade and pays close attention to detail. His employees are always professional, and, as you know, in the hospitality field, that is very important to our guests. Brian makes my job a little easier to operate knowing how important punctuality is. In the 12 years of doing business with Brian, it has been a good working relationship."
"I have found BHI and its management to be very professional. My schedule is very important to them and they work with me to maintain it. Their pricing has always been competitive and their quality of work excellent."